Training Support for Physical Therapy Company's Patient Payment Solutions Initiative

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Intensity
30hr/week
Duration
8weeks
Location
Remote

Project Overview

8 to 15 years professional experience
Corporate Strategy & Development
Physical therapy firm seeking training support for a new Patient Payment Solutions initiative (new patient statements, patient portal, provider portal, changes to existing policies & new payment options for patients).

Scope includes:
-assist w/overall planning for training activities (formats, materials, etc.)
-develop new/modify vendor partner's existing materials to be user-friendly & tailored; including QRGs & informational training videos on patient statements & portals
-develop training video that can be deployed via learning management system, including informational content & knowledge checks
-develop new/modify vendor partner's existing materials on credit card swipe devices, including setup, daily use & troubleshooting
-develop training materials including scenarios & scripting
-QRGs on basic functionality as well as reporting capabilities

About The Client

5 years
Time On Graphite
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