Helping select customers with digital transformation initiatives in the areas of IT strategy, risk management, architecture, vendor selection, ITIL process re-engineering, and cost reduction initiatives.

Managed a group of 13 responsible for the architecture & 24/7 support of the network, servers, storage, telecommunications, data centers, cloud, and messaging infrastructure spanning 58 sites world-wide. Oversaw the management of technology risk including disaster recovery, business continuity, and security. Served as the major liaison with executive management, administrative departments, and internal IT groups. Drove IT strategy and continual process improvement. Developed and implemented...

Accountable for shared infrastructure and application services delivery in the US & EU. Drove strategic, financial and collaborative dialogs with CIOs from multiple Sony Divisions worldwide in support of Sony’s global IT strategy. Recognized as the global ITIL SME, responsible for the architecture and implementation of key IT Service Management (ITSM) processes. Served as the global IT Change Manager and change management process owner. Managed 10 off-shore reports...

Select clients include:
Dell Computer – Austin, TX
Created IT M&A strategy & project plan for six business acquisitions, managed execution of the integration plans, future state service delivery model, and provided executive level presentations on program status.
Wilmer-Hale – Boston, MA
Managed a global staff of 30 personnel responsible for providing 24 x 7 support to over 2,000 users worldwide. Supervised 2 data centers and the Network Operations Center (NOC). Developed strategy/roadmap...