Functional Skills

Customer Experience
Market Research
Digital Experience Design
Strategic Planning
Product Development
Marketing Strategy
Technology Strategy
Vendor Management
Voice of the Customer
Digital Marketing / Advertising

Sector Experience

Healthcare
Retail
Media & Entertainment
Financial Services
Technology
7
hours

Avg Response Time

17
jobs

Jobs Completed

1636
hours

Total Hours Logged

26
years

Years of Experience


Experience

 
CGC Consulting and Ventures, LLC Management Consulting
Founder
07/2015 - Present
Advise companies on technology-related strategy, products, operations and research. Manage strategic and operational projects related to technology implementation. Areas of expertise: eCommerce, digital media, marketing technology, customer experience (including CXM), mobile, IoT, AR/VR, voice. Functional expertise: strategy, product development, marketing, operations, project management, due diligence, financial analysis.

PlatformQ, LLC Corporate Strategy & Development
COO and VP of Product Development
02/2007 - 02/2015
Founding executive/COO/VP of Product for live online events company -- which grew from a startup to $12 million in bookings and 80 employees. Created 2 companies: CollegeWeekLive (a live platform connecting high school students and colleges) and PlatformQHealth (a live education platform for health care professionals) . Managed product development, marketing, client service and technology teams. Managed financials, presented to board, acted as lead liaison to investment banks/partners.

Forrester Research Management Consulting
Group Vice President
09/1997 - 10/2006
Led all research covering the impact of technology on industries such as retail, media, healthcare, financial services, CPG, and manufacturing. Managed staff of 65, generating consulting revenues of $10MM per year and serving 500 clients. Lead analyst on social computing, digital business models and advertising. Frequently quoted in national press such as CNN, CNBC, Reuters, AP. Keynote speaker at global events such as World Newspaper Congress, AdAsia and Forrester Forum.