Certifications

CSMCertified Scrum Master
CSPOCertified Scrum Product Owner
PSM IProfessional Scrum Master I

Sector Experience

Retail
Travel & Hospitality
Technology
Consumer Goods
5
years

Years of Experience

3/21

Member Since


Experience

 
IFM Restoration Product Management / Strategy
Sr Product Owner
05/2020 - 03/2021
-Led development and launch of new web app that enabled clients to have visibility into work orders resulting in 20% reduction of manual processes.
-Led development of new mobile app for contractors to input their work schedule availability
-Assisted in training of SAFe framework, specifically running PI events
-Responsible for breaking down epics/features into user stories and managing of product backlog
-Coached/mentored JR Product Owners and reintroduced Scrum principles

Liquidity Services Product Management / Strategy
Sr. Ecommerce Product Owner & Agile Team Coach
11/2019 - 05/2020
-Drove software development across three ecommerce domains
-Ensured work was aligned to overarching business strategy and goals
-Built and maintained team product backlog with input from business stakeholders and product management
-Migrated asset data to alpha marketplace for purpose of sunsetting older ecommerce domains
-Engaged with external teams for cross dependency work
-Developed learning plans and workshops to teach Agile building blocks across teams

Austin CSI Management Consulting
Constultant for Toyota Motors North America
06/2019 - 11/2019
-Developed deep understanding of client priorities, business drivers, and challenges
-Partnered with stakeholders and 3rd party vendors to ensure data compliance for 300 systems, apps, websites
-Collaborated with PO and other consultants to help identify MVP and out of scope requirements
-Facilitated discussions across multiple stakeholders to acquire applicable data for marketing technology systems

Neiman Marcus Group Product Management / Strategy
Product Manager
02/2019 - 05/2019
-Partnered with senior leadership regarding ecommerce program development and execution
Contributed to continuous delivery of product roadmaps and identified new innovative opportunities for pipeline

Monitored business KPI’s to measure effectiveness of initiatives and areas of weaknesses
-Supported and provided direction to business analysts around impact of new functionality to existing systems

GameStop Product Management / Strategy
Sr. Ecommerce Product Owner
05/2017 - 02/2019
Implemented delivery of ecommerce assignments across Gamestop.com, mobile web, and IOS / Android apps
-Introduced new paid tier to loyalty reward program and ensured validity via integration and regression testing
-Managed features for API services for Gamestop’s ecommerce replatform project
-Ensured product vision, features, and user stories were conveyed to scrum teams and aligned to business goals

Freeman Product Management / Strategy
Product Development Program Manager
11/2016 - 05/2017
-Managed business initiatives needed to upgrade the UI, and search technology for the Freeman Online platform
-Worked with stakeholders and project team resources to develop business readiness plan
-Integrated business readiness activities into an overall project plan
-Oversaw deliverables and deadlines of business activities, internally and for business vendors
-Facilitated discussions between 3rd party vendors and internal resources to ensure alignment and project status

Hilton Worldwide Management Consulting
Digital Strategy Consultant – Contractor
05/2016 - 11/2016
-Explored digital technologies for Hilton HR and made improvement recommendations to current systems
-Partnered with Social Media Manager on ways to optimize internal tools for HR social media engagement
-Lead new adoption efforts and rollout of SAAS mobile app for Hilton’s internal community
-Helped identify strategies around HR’s usage of internal social tools to attract talent and engage team members