Functional Skills

Project Management
Change Management / Org Design
Post-Merger Integration
Finance Transformation
ERP Implementation
Program Management

Software Skills

Microsoft Excel
Microsoft Office
Microsoft Project
Microsoft Word
Oracle Financials Cloud
Salesforce
Dynamics 365
Microsoft PowerPoint
Coupa

Sector Experience

Retail
Travel & Hospitality
Media & Entertainment
Technology
Transportation & Logistics

Languages

English
20
hours

Avg Response Time

30
years

Years of Experience

5/17

Member Since


Big 4 Accounting
Fortune 500
Top Consulting Firms

Experience

 
Coupa Software Management Consulting
Director, Customer Success Partner
11/2022 - 06/2023
• Fostered industry partnerships and served as a bridge between Coupa implementation partners, Coupa Sales teams, and customers, ensuring alignment of skills, experience, and cultural compatibility for successful customer implementations of Business Spend Management (BSM) software
• Facilitated scoping discussions for Coupa Modules, defining customizable implementation roadmap and adoption strategies to meet diverse customer requirements for Coupa’s alignment with enterprise systems
• Spearheaded internal initiatives aimed at scaling and operationalizing the company, with a focus on optimizing offshore Value Services resources through streamlined processes and workflow definitions

Motive Power, Inc Management Consulting
Director, Business Development & Client Delivery
08/2020 - 02/2022
• Delivered year-over-year growth of 15%+ for consulting sales portfolio in the Utility, Health & Life Sciences, and Transportation industries
• Developed account strategies and led proposal initiatives to align program objectives, budgets, and outcomes with customer’s overarching business strategies
• Developed sophisticated client solutions by harnessing the power of process transformation, data analytics, and change adoption services
• Established clear processes, assessed change impacts, and identified training requirements for strategic client projects
• Championed change management efforts to enhance organizational support, alignment, and program adoption, benefiting both internal and external business stakeholders
• Facilitated client stakeholder meetings defining strategic priorities and synthesizing priorities into long term roadmaps

Tata Consultancy Services Management Consulting
Partner, Consulting Services & Integration
01/2018 - 11/2019
• Formulated and executed go-to-market strategies for service offerings targeting the Technology sector
• Collaborated with internal leaders to develop account strategies and deliver comprehensive solutions to clients with results surpassing individual annual revenue targets of $10M
• Initiated and implemented global sales initiatives to strengthen sales strategies, enhance customer relationships, optimize lead generation, streamline proposal development, and improve contract negotiations
• Oversaw and expanded a diverse portfolio encompassing Mergers and Acquisitions, Customer Experience, Supply Chain Logistics, Software Subscription Strategies, Finance Transformation, and Organizational Change supported by legacy enterprise systems such as SAP, PeopleSoft, and Oracle
• Negotiated intricate contracts and conducted thorough legal reviews to secure approval from the executive team
• Ensured projects adhered to contract terms, timelines, and budgets

IBM Management Consulting
Associate Partner, Global Business Services
12/2005 - 12/2016
• Oversaw a global leadership portfolio in the Travel, Transportation, and Retail industries, developing account strategies and managing individual customer program budgets exceeding $25M
• Led global programs that prioritized achieving business results through the effective utilization of Oracle EBS and other enterprise applications
• Established Program Management Offices and provided oversight for multinational projects, managing teams ranging from 10 to 100+ members
• Cultivated customer relationships across business functions and collaborated with C-Suite and Senior Management to achieve results and reach annual signings goals of $8M.
• Developed business cases, set budgets, and generated implementation roadmaps to facilitate end-to-end life cycles of business process and enterprise system initiatives
• Led teams in the creation of implementation methodologies for go-to-market sales and delivery
• Defined the intricacies of global outsourcing programs, including timelines, deliver

PricewaterhouseCoopers (PwC) Management Consulting
Senior Consultant / Managing Consultant
08/1993 - 12/2006
Provided Program & Project Management to teams up of up to 200 members across all stages of a system implementation lifecycle.

Kikkoman Information Systems Management Consulting
Systems Analyst
08/1991 - 08/1993
Functional and Technical Analyst for financial system implementation at a food distribution company