Lead technology vision, strategy and leadership in development and implementation of IT needs organization wide for on-site and remote staff. Ensure that resources are aligned to support the overall strategic direction of the organization. Acts as the organizational liaison between staff, leadership, and third-party resources. Develop customized IT project management portfolios and ensure compliance for all business objectives. Support agency policy and procedures defined for HIPPA compliance.

Formulate strategic goals, plan IT budgets, analyze and rework business processes and facilitate technology changes. Help customers maintain their IT infrastructure, but also provide forward looking services. Take a broader view of the client and focus on business and IT alignment. Involved in the hiring process, managing, and training of IT staff. Formulate, plan, schedule, execute, and complete various project goals.

Guide strategic IT initiatives centered around reducing dual data entry, building new capabilities, increasing collaboration, and making software applications more robust. Adhere to budget constraints by exploring the best equipment purchase options. Spearhead IT root cause analysis related to business applications and database scaling, department budget presentations, and networking with multiple departments to provide resources to move strategic project forward in a timely manner.

Designed, configured, and installed LAN hardware, software, and telecommunication services. Set up network users, the user environment, directories, and security measures. Created standards for operational activities, and standards to promote network, personal computer, and employee and data security compliance.

Upgraded workstations and servers and implemented data recovery options for clients using Backup Exec software, tape drives, and offsite, onsite, and NAS based backups. Developed, and deployed technology solutions for new clients and fostered relationships with existing clients using onsite visits, and email and phone follow-ups.