Functional Skills

User Experience Design (UX)
User-Interface Design (UI)
Strategy Development
Digital Experience Design

Software Skills

UI/UX Design
HTML
CSS

Sector Experience

Financial Services
Business Services
Social & Public Sector
Technology

Languages

English
19
years

Years of Experience

8/20

Member Since


Fortune 500

Experience

 
M.A.W. Consulting, LLC Information Technology
Owner & Accessibility Consultant
01/2020 - Present
I help organizations learn and integrate digital accessibility for people with disabilities. This includes facilitating WCAG-based audits, conducting training, performing UX Research, evaluating UX Designs, and operationalizing accessibility programs.

Pearson Education Research
Sr. UX Researcher - Accessibility
03/2017 - 01/2020
Advised on accessible technology within UX product team of 100+ employees across 5 product models through training, design reviews, and key user research with participants with disabilities.
Directed management on processes to improve embedding accessibility.
Coordinated cross-department projects and initiatives with executives and colleagues including a large-scale research project and implementing "Office Hours" available throughout the company.

Intel Research
UX Researcher
05/2016 - 02/2017
Coordinated and conducted qualitative and quantitative user research to inform next-generation wearable technologies powered by Intel within multi-disciplinary team.
Initiated exploratory research for wearables to improve theatre experiences for deaf patrons.
Created and conducted accessibility foundations training for UX team.

University of Maryland Baltimore County Research
Graduate Research Assistant (GRA)
01/2011 - 04/2016
Led PhD research with Toyota Robotics engineers on 20 qualitative and quantitative user studies with 80+ blind participants to directly inform a wearable navigation aid from project inception to high-fidelity prototype.
Led diary research and interviews for subsequent prototype designs with a total of 25 participants with vision impairments related to “fashion for the blind”, making fashion more accessible to blind wearers.

Level Access Information Technology
Accessibility Analyst
03/2010 - 01/2012
Audited hardware, software, and websites against Section 508 and WCAG accessibility standards.
Trained to use manual techniques (e.g., keyboard testing) and assistive technology including screen readers, magnifiers, and voice dictation software.
Reports included specific HTML code remediation examples for external clients.

Convergys Information Technology
Senior Voice User Interface (VUI) Designer
08/2005 - 02/2010
Synthesized requirements, designed UI, and usability tested IVR (interactive voice response) telephone systems within multi-disciplinary teams for external clients.
Created and conducted cross-organization UX training.