Advised 40+ clients (e.g. The Economist, NYRR, McKinsey Academy, IT start-ups, GREY) in development of strategy and communications, including members of C-Suites. Has conducted leadership and change management efforts. Written and delivered training. Creates various complex visual frameworks, structures messaging, and creates presentations. Coaches speakers from internal presentations to TED talks. Published 100+ blog posts/articles on topics of communications, presentations, and leadership.

One of the founding members of Gate One’s US office. Focused on delivering Change and Communications programs to clients using proven change management techniques. Firm expert on Data Culture within Financial Services. Member of the Financial Services practice. Sample projects:
• Research into Call Center and other front line Reps to inform redesign of Cobrand Incentive Program, using design thinking techniques
• Bringing employee population along within massive CEO initiative using Gate One's tried and true change management tools
• Research into vision data leaders have for their culture and what will attract and retain data professionals

Responsible for translating the team’s analytical insights to drive change by informing executive decisions, leading team culture programs, and capability building activities. Built change communications and advocacy, employee culture, and learning programs. Instrumental in driving the shift of team perception as a service provider to a critical strategic partner. Manager of four (one direct, three matrixed). Selected accomplishments:
• Drove all high stakes change communications by translating dense concepts into language for decision making – positive track record of driving buy-in for new approaches and to enable technologies and supporting team to align business around strategic initiatives. Some initiatives involve mobile CX.
• Created and implemented change management plan, and job aid toolkits, to support rollout of new processes and mindsets
• Led leadership team development of KPIs using OKR method, meeting strict CEO requirement

Built boutique digital transformation consulting firm’s change management and organizational development function. Selected accomplishments:
• Coaching data science function at Fortune 100 pharma company in the articulation of change program success, set strategy and community model for adoption, and set KPIs
• Developed in-person and digital community model for employee, external, and client engagement for technical and data-oriented organizations. Resulting in proposal winning and further client work
• Advised Chief HR Officer of a global organization on change activities, including current state analysis (via interviews & surveys), employee engagement strategy, ambassador network creation, using Organizational Network Analysis (ONA), organization design, implementing technical and nontechnical hackathons, and digital capability building – resulted in the creation of new service offering
• Developed change mapping framework and learning agenda for Robotic Process Automation (RPA)

Led Employee Engagement and Rewards & Recognition teams of 6 people for 22,000 person organization reporting into Head of Global Technology & Operations. Direct report to GTO's Head's Chief of Staff. Led team that produced 150+ person gala at NYC's Rainbow Room and set digital communications strategy for Head of GTO.

Head of Internal Communications for Investments+, Legal, Government Affairs, and Science. Set messaging and communications strategies for these functions, working directly with Chief Investment Officer, General Counsel, Chief Science Officer, CEO of Legacy, and their teams. Frequent member of special project teams working on high stakes board presentations with the Chief Financial Officer, Chief Operating Officer, and CEO. Part of change management efforts.

Managed 2 direct reports. Head of communications for AIG’s data-driven transformation initiative, close advisor to the Chief Science Officer. Responsible for translating complex scientific innovations into language so executive teams and the AIG board could make decisions. Established knowledge management team that established CMS system. Produced two annual board meetings to standing ovation, one that included breakouts and tech demonstrations.

Set gold standard for visual communications at world class management consulting firm. Sole non-consultant chosen to join with 15 partners/senior consultants in development of Innovation Practice. Key member of team that created numerous innovation capability-building workshops for clients, featuring various strategic methods
Advised and designed 500+ competitive proposals, contributing to increase in win rates (from ~30% to ~50%). Created CMS system for communications knowledge.

Selected to participate in elite, 20-member change management initiative envisioned by Managing Director (CEO) to improve client communications across entire 15,000+ person organization. Improved client relationships and increased competitive proposal win-rates, by 10%+. Helped translate innovative, best business practices into easily digestible, daily practices for consultants

Served as subject matter expert on branding and digital marketing content for branding client studies and maintained ~10 practice knowledge databases and document libraries. Established cohesive visual brand for branding practice through design, creation and execution of visual system for 1,000+ knowledge/client documents according to brand positioning.Served as key member of planning team for 300+ regional/global internal-facing and client-facing conferences. Wrote various case studies.