Functional Skills
Business Planning
Market Research
Go-to-market Strategy
Customer Experience
Voice of the Customer
Sector Experience
Travel & Hospitality
Technology
Consumer Goods
Transportation & Logistics
Languages
Hindi
15
years
Years of Experience
6/19
Member Since
Fortune 500
Experience
Boundless Blooms
Start-Up
Founder & Owner
Founder of children's education and development company.
-
Other
Consultant / Advisor
Serve as independent consultant / advisor to companies and start-ups.
Uber
Operations
Head of Customer Engagement and Experience, West
Managed team of (Senior) Operations and Marketing Managers responsible for customer engagement and partnerships spanning California, Arizona, Nevada, New Mexico, and Hawaii. Purview includes policy operations strategy and implementation, transit and community partnerships, dual-sided marketplace experience with products and platform, as well as crisis response / critical incidents. Launched innovative campaigns and projects involving brand narrative and customer support.
eBay Inc
Marketing
Product Marketing Manager
Responsible for key marketing initiatives aimed at improving customer acquisition and retention for RedLaser, eBay Fashion and eBay Motors mobile applications. Supported additional products launched by Innovation Group.
Burger King Franchise Organization
Corporate Strategy & Development
Business Development Manager
Managed multi-unit franchise operation with $3M in revenues. Conducted ad hoc business analyses, created and managed P&Ls, and oversaw day-to-day operations.
Kiva
Other
Fellow
Consulted for microfinance institution based in the Philippines focused on reducing poverty.
Department of Veterans Affairs
Other
Research Associate
Managed four projects aimed at improving healthcare delivery for war veterans.