• Utilize a combination of Prosci ® Change Management methodology and customized solutions to drive awareness and adoption for enterprise systems, process, and culture change initiatives
• Craft and implement strategies to manage the people side of change in tandem with technical project management objectives
• Lead program and project management engagements for clients ranging from small teams to global corporations

• Analyzed market opportunities, consumer insights, industry trends, and competitor activities to develop business strategy recommendations for the Senior Leadership Team
• Led the chain sales organization through the account planning process including the allocation of a $317 million investment budget for large retailers such as Walmart, Target, Buffalo Wild Wings, Kroger, and 7-Eleven

• Directed change management, process improvement, and general management initiatives on behalf of the Head of Commercial Banking and at the request of the Chief Executive Officer
• Represented the business unit on critical strategic initiatives impacting the virtual bank, marketing effectiveness, operations, and internal systems
• Sourced and partnered with external vendors to deliver a learning and professional development curriculum

• Co-led a 1,200-employee business unit’s transition into Bank of America, resulting in the retention of the unit’s international business components (representing approximately $22 million in annual revenue), creation of a new brand identity, and the establishment of a new business model
• Facilitated the Global Senior Leadership Team’s strategic planning process by identifying measurable objectives and enabling monthly scorecard reporting to drive accountability at all levels