Software Skills
Adobe Photoshop
Android
Azure Active Directory
Configuration management
Data recovery
Dell PowerEdge
DFS
DHCP
Disaster recovery
DNS
Sector Experience
Healthcare
Financial Services
Aerospace & Defense
Technology
Life Sciences & Pharma
Languages
Spanish
Tagalog
13
years
Years of Experience
10/20
Member Since
Experience
Veristat
Information Technology
Network Support Associate
Performed Systems & Desktop Support for a 400-user base.
• Managed the Windows 7/10 Laptop Remediation Project.
• Established guidelines and SOPs to mitigate the OS updates while operating within strict FDA/EMA guidelines.
• Provided user & desktop support (hardware & software), computer repair, helpdesk, and application support.
• Administered various systems such as AD, O365, Kaspersky Endpoint Security, Kaseya VSA, Mimecast, Fuze, and FileZilla.
• Managed the Windows 7/10 Laptop Remediation Project.
• Established guidelines and SOPs to mitigate the OS updates while operating within strict FDA/EMA guidelines.
• Provided user & desktop support (hardware & software), computer repair, helpdesk, and application support.
• Administered various systems such as AD, O365, Kaspersky Endpoint Security, Kaseya VSA, Mimecast, Fuze, and FileZilla.
Homefield Credit Union
Information Technology
Information Technology Manager with hands-on Systems Administration
Managed an IT infrastructure for a well-established Credit Union ($150M) and was responsible for computer, network, software, MS Exchange, VoIP phone system, physical/cybersecurity, and compliance requirements (NCUA, GLBA, NIST & FFIEC guidelines).
• Ensured stability, integrity, and efficient operation of systems that support core organizational functions.
• Collaborated with technology vendors and service providers to support internal and external systems.
• Ensured stability, integrity, and efficient operation of systems that support core organizational functions.
• Collaborated with technology vendors and service providers to support internal and external systems.
UMass Memorial Medical Health Center
Information Technology
Server Architect Lead
Team lead for a 2003 Server Remediation Project in preparation for the hospital-wide EPIC Healthcare system rollout to include:
• Supervised a team of four Server Architects and Admins in daily operations for this 175-server modernization project.
• Presented daily and weekly project engagement and accounting reports to the Delivery Manager and Project Managers.
• Developed remediation procedures in accordance with established policies and adherence to strict HIPPA compliance.
• Supervised a team of four Server Architects and Admins in daily operations for this 175-server modernization project.
• Presented daily and weekly project engagement and accounting reports to the Delivery Manager and Project Managers.
• Developed remediation procedures in accordance with established policies and adherence to strict HIPPA compliance.
Perfecto Mobile, LTD.
Information Technology
System Administrator
Managed an IT infrastructure for a busy mobile testing cloud solution platform servicing top fortune 500 logos. Specifically:
• Performed system administration on vCenter Server (ESXi 5/6) for over 300 Windows 2008 R2/2013 R2 servers.
• Supported onsite and remote employees based throughout the globe with technical issues and requests.
• Strong knowledge of Windows, macOS, and laptop support, including support of OSX in the Windows AD environment.
• Performed system administration on vCenter Server (ESXi 5/6) for over 300 Windows 2008 R2/2013 R2 servers.
• Supported onsite and remote employees based throughout the globe with technical issues and requests.
• Strong knowledge of Windows, macOS, and laptop support, including support of OSX in the Windows AD environment.
Metro Newspaper Advertising Services
Information Technology
Information Technology Manager with hands-on Systems Administration
Managed an IT infrastructure for a busy advertising agency, which services all 50 states in the continental U.S., Canada, and Puerto Rico. Specific duties and accomplishments include:
• Directed various migration projects to include PBX to VoIP, Exchange to O365, and PC to VDI via TS and thin-clients.
• Managed WAN/LAN networks, virtual system infrastructure, servers, workstations, and telephony systems for all offices.
• Managed IT vendors and consultants for support and special projects.
• Directed various migration projects to include PBX to VoIP, Exchange to O365, and PC to VDI via TS and thin-clients.
• Managed WAN/LAN networks, virtual system infrastructure, servers, workstations, and telephony systems for all offices.
• Managed IT vendors and consultants for support and special projects.