Certifications

SASAFe Agilist

Sector Experience

Travel & Hospitality
Financial Services

Languages

Russian
11
years

Years of Experience

9/19

Member Since


Fortune 500

Experience

 
American Express Operations
Director, Performance & Controls, Enterprise Marketing Platforms and Solutions (EMPS)
01/2018 - 08/2019
Developed and owned portfolio of performance products and enterprise-wide models on capacity and resourcing to drive speed-to-market and flawless execution of enterprise-wide marketing campaigns.
• Launched single interactive automated dashboard solution using Big Data Analytics and Tableau Intelligence, which resulted in successful decommission of 36 manual legacy reports

American Express Operations
Director, Global Platforms, Global Information Management (GIM)
05/2015 - 01/2018
Built and led a team of diverse product owners to drive Global Platforms strategy with a focus on maximizing the potential of Big Data technology; managed product investment portfolio of $8M across 7 scrum teams.
• Developed, launched and managed Customer Marketing Data Layer (CMDL) product on big data platform, single marketing data repository of 40+ derived tables to enable next generation global marketing platforms

American Express Marketing
Senior Manager, Change Management, Global Operational Excellence (OE)
05/2014 - 05/2015
Led Operational Excellence change management program by laying the foundation to drive adoption of new capabilities and process optimization initiatives.
• • Designed global marketing training curriculum - Marketing Academy, which became single source of all training materials for global marketing teams; secured budget of $200K; managed team of cross-functional SMEs to develop content; sourced external vendors; supervised implementation

American Express Management Consulting
Optimization Consultant, Global Business Consulting
06/2013 - 05/2014
Managed multi work-stream business travel outsourcing engagement for AstraZeneca, one of the largest American Express corporate clients, with an annual travel spend of over $110M; proactively identified savings opportunities, oversaw execution and owned client relationships.
• Upscaled Global Business Consulting team on best consulting practices by organizing and leading two-day on-site strategy consulting training for 75 colleagues

American Express Management Consulting
Consultant, Strategic Planning Group
09/2011 - 06/2013
Worked in a fast-paced strategy advisory role to senior executives by developing exec-level presentations, managing senior stakeholders and leading complex cross-functional work-streams.
• Developed go-to-market strategy for the UK mobile payments solution; assessed market landscape, identified key business models, evaluated investment requirements; recommended strategy was advanced to a pilot stage

London Business School Management Consulting
Consultant, London Business School Consulting Team
05/2010 - 11/2010
Engaged in full project lifecycle from lead development and proposal generation to project delivery and sale of follow-up work achieving £270K in revenue
• Evaluated revenue potential, identified operational and cost challenges, and developed financial EVA projections for 11 new revenue opportunities for a global rental car company. Four ideas have been advanced to pilot stage

Continental Airlines (now United) Operations
Manager, Trans-Atlantic Revenue Management
01/2007 - 05/2009
Managed a multi-cultural team of four in maximizing revenue streams of over $1B ongoing; ensured team's effectiveness through knowledge sharing and mentoring; developed succession planning leading to two promotions
• Formulated and executed sales initiatives to increase Europe-originating ticket sales in response to the strengthened European currencies; improved annual revenue by 20%