Lead for program to move the following ServiceNow modules to a new ServiceNow platform: Foundation Data, Incident Management, CMDB, Asset Management, Change Management and Service Requests.
Managed resources to ensure timely completion of projects.
Monitored project progress and provided updates to stakeholders.
Provided leadership and guidance to team members on best practices for developing IT solutions.
Collaborated with business partners to define scope, budget, timeline, objectives, and deliverables for each project.
Implemented strategies for improving user experience with existing systems.

Responsible for the overall program leadership and management of an initiative to modernize the myAIG portal (used by brokers) to a new technology stack. Responsibilities include managing execution risk, program reporting, communications and owning end to end program plan development and management. Also responsible for driving escalations of critical issues, decisions, and risks to leadership.

DIGITAL TRANSFORMATION PROGRAM LEAD, THOMSON REUTERS
Responsible for the overall program leadership of Digital Transformation Program. Responsibilities include managing execution risk, program reporting, communications and owning end to end program plan development and management. Also responsible for driving escalations of critical issues, decisions, and risks to leadership.

Successfully led an Identity and Access Management program to delivery SailPoint IdentityNow, Okta and CyberArk implementations. Plan included onboarding business critical applications and developing a mature IAM capability. The implementation resolved critical SOX compliance deficiencies for the LHC Group.

Managed an Identity and Access Management (IAM) Project ($6M budget)
Successfully delivered a high priority SailPoint IIQ implementation project and onboarded 30 applications to SailPoint.
Led a cross functional team of IT and business resources using Agile Scrum to deliver the project scope.
Removed critical risk and controls audit deficiency for Allianz Life.

SUCCESSFULLY DELIVERED REVERSE LOGISTICS SOFTWARE DELIVERY PROJECTS WHICH HELPED DELIVER OVER $8M OF OPERATING INCOME FOR LARGE RETAILER – TASKED WITH DELIVERING IT PROJECTS (LARGE BALANCED MATRIX STRUCTURE) TO DEVELOP AND ENHANCE CAPABILITIES TO MANAGE EXPENSES OF RETURNED ITEMS, INCLUDING SYSTEMS, TOOLS AND SUPPORTING SUSTAINABLE PROCESSES. OVERALL PROGRAM MISSION TO REDUCE ANNUAL LOSSES ASSOCIATED WITH NON-NEW INVENTORY.