Functional Skills

Project Management
Change Management / Org Design
Restructuring / Turnarounds
Go-to-market Strategy
Operational Efficiency

Software Skills

Amazon Marketplace
AWS
Data visualization
G Suite
Google Analytics
Microsoft Excel
Microsoft Office
Microsoft Project
PowerBI
Python

Certifications

CLSSBBCertified Lean Six Sigma Black Belt
CMACertified Management Accountant

Sector Experience

Retail
Manufacturing
Business Services
Technology
Consumer Goods
16
hours

Avg Response Time

18
years

Years of Experience

7/21

Member Since


Experience

 
BIOPS Group Inc. Management Consulting
Chief Operating Officer
07/2013 - Present
• Assisting businesses to scale Annual Recurring Revenues (ARR) and increase EBITDA through more efficient structuring of their Marketing, Sales, and Operational business processes with Lean Six Sigma or Kaizen methods.
• Strategizing and evaluating various business models for execution with various leadership teams.
• Leading transformational projects with multiple associates and third-party vendors during the span of 6 – 12 months.
• Assessing Standard Operating Procedures (SOP) for efficiency and alignment with the Executive team’s vision.
• Developing relevant Key Performance Indicators (KPI) with visual analytics reporting systems as Microsoft BI, Google Data Studio, and others to monitor marketing, sales, and operational performance.
• Creating digital assets in the form of tools and online education courses for large change management projects in corporate or government. Utilizing Learning Management Systems (LMS) and app languages such as Python.

Commercial Marketing Operations
VP of Operations
07/2006 - 06/2012
• Developed and implemented efficient workflows for marketing, sales and operations resulting in revenue growth with sustainable profitability. In collaboration with the Chief Executive Officer (CEO) as a direct report.
• Spearheaded the operational merger of a smaller acquisition (M&A) with the least amount of disruption to both companies as it related to the 3Ps (People, Processes, Profits).
• Improved corporate culture and reduced staff turnover through better HR policies and staff engagement practices.
• Ensured a high level of Quality Control (QC) from production to delivery by quickly resolving production or distribution issues at head office and key strategic partner locations in North America, China or India.

Baass Business Solutions Information Technology
Business Technology Consultant
01/2005 - 03/2006
• Project lead in the launch of a real-time network monitoring SAAS B2B subscription service for monitoring financial systems of medium to large clients.
• Generated additional revenue from the newly developed service and improved customer service by providing proactive technical assistance to support client financial systems hosting business financial records.
• Eliminated 25% of client site visits and improved service delivery by mandating and facilitating remote system access from all clients as a standard technical support policy.