Functional Skills
Project Management
Change Management / Org Design
Operational Efficiency
Program Management
Training and Coaching
Software Skills
Asana
Salesforce
Salesforce Pardot
Jira
G Suite
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Miro
Certifications
SASAFe Agilist
Sector Experience
Travel & Hospitality
Business Services
Technology
14
years
Years of Experience
5/21
Member Since
Experience
Elevate To
Management Consulting
Agile Transformation Consultant (Agile Coach)
* Drive business results through the successful implementation of Agile practices across variety of companies and industries.
* Empower teams & leaders to unleash their full potential by organizing around value, leading by example, collaborating across silos, and bringing an empathetic, customer-centric approach to all interactions & decisions.
* Train leaders, change agents, teams, and individuals SAFe through structured trainings, workshops, and facilitated events.
* Empower teams & leaders to unleash their full potential by organizing around value, leading by example, collaborating across silos, and bringing an empathetic, customer-centric approach to all interactions & decisions.
* Train leaders, change agents, teams, and individuals SAFe through structured trainings, workshops, and facilitated events.
Scaled Agile
Product Management / Strategy
SAFe Program Consultant Trainer Program Lead
* Grew program 205% by overseeing automation, DevOps, sales enablement, marketing, and design thinking practices.
* Facilitated 20+ program-specific annual events for 120+ of world’s leading SAFe coaches.
* Coached executive leadership in establishing new program for all SAFe Experts using design thinking
* Partnered with enterprises such as Boeing, CVS/Aetna, Western Digital, HSBC, and the FAA to redefine program policy and strategy to better align with customer needs.
* Facilitated 20+ program-specific annual events for 120+ of world’s leading SAFe coaches.
* Coached executive leadership in establishing new program for all SAFe Experts using design thinking
* Partnered with enterprises such as Boeing, CVS/Aetna, Western Digital, HSBC, and the FAA to redefine program policy and strategy to better align with customer needs.
Scaled Agile
Marketing
Senior Marketing and Operations Manager, Scrum Master
* Coached marketing team using SAFe. Facilitated daily standups, retros, sprint planning sessions, workflow, impediments, performance tracking.
* Oversaw complex marketing & community engagement initiatives including webinars, meetups, and the development of automated email campaigns leading to 75% growth in renewal revenue.
* Developed & oversaw international marketing strategy for SAFe trainings
* Re-branded global Meetup program, grew groups by 245%; managed a network of 100+ organizers.
* Oversaw complex marketing & community engagement initiatives including webinars, meetups, and the development of automated email campaigns leading to 75% growth in renewal revenue.
* Developed & oversaw international marketing strategy for SAFe trainings
* Re-branded global Meetup program, grew groups by 245%; managed a network of 100+ organizers.
Gaia, Inc.
Marketing
Senior Digital Marketing Manager
* Servant leader and manager for email team. Grew team 150% in one year, developed vision and strategy to achieve 25% email list growth and refocus on customer engagement and retention.
* Led team that developed and executed on marketing strategy to launch Gaiam TV Fit & Yoga into 28 million Comcast and 5.5 million Verizon households.
* Increased subscriptions 18% YoY through strategic management of partnerships with Comcast, Verizon, Roku, Amazon.
* Led team that developed and executed on marketing strategy to launch Gaiam TV Fit & Yoga into 28 million Comcast and 5.5 million Verizon households.
* Increased subscriptions 18% YoY through strategic management of partnerships with Comcast, Verizon, Roku, Amazon.
Gaia, Inc.
Marketing
Affiliate Marketing Manager
* Restructured service and support program for talent and partners by offering marketing and branding packages, strategy consultations, progress tracking, compensation models, and brand education.
* Rebuilt entire affiliate program and payout model to grow channel revenue 750% YoY with record-low CPA ($10-$30).
* Rebuilt entire affiliate program and payout model to grow channel revenue 750% YoY with record-low CPA ($10-$30).
Blue Moon Digital
Corporate Strategy & Development
Project and Program Manager
* Re-worked budget, process, team organization, and strategy management to increase client retention rate and e-commerce revenue by 95% and 15% respectively.
* Increased client affiliate revenue over 200% with an ROI of $10 by improving relationships with affiliate partners and recommending unique seasonal campaigns to high-profile clients.
* Increased client affiliate revenue over 200% with an ROI of $10 by improving relationships with affiliate partners and recommending unique seasonal campaigns to high-profile clients.
40 Berkeley
Start-Up
Director of Marketing and Events
* Rebranded business from YWCA into globally recognized boutique youth hostel by working with creative & PR agencies, retraining staff, and managing online reputation. Resulted in 15% increase in online ratings and 25% increase in revenue.
* Developed & implemented marketing vision and strategy to improve brand awareness 700% by aligning SEO, SEM, social, site redesign, blog development, partnership program, and ad campaigns.
* Developed & implemented marketing vision and strategy to improve brand awareness 700% by aligning SEO, SEM, social, site redesign, blog development, partnership program, and ad campaigns.
CJ Affiliate by Conversant
Marketing
Advertiser Account Representative
* Grew annual client revenue 15% YoY through excellence in client relationship management, campaign analysis, and strategic planning for a portfolio of 18 diverse advertisers.
CJ Affiliate by Conversant
Customer Service
Client Support Representative
* Elevated level of client support and product education to create departmental efficiencies that contributed to a 38% improvement in dropped call rate and customer satisfaction