I am the founder of South Pointe Strategy, a management consultancy that partners with clients to formulate strategy, improve operations, and develop effective leaders. Representative engagements include:

- Leading strategy development for a public health focused family foundation's global delivery organization
- Standing up a customer service program for a $13B organization
- Creating talent management strategy for a leading hedge fund manager's family office

I co-led stand up of Slalom’s Strategy & Operations capability while leading client-facing engagements . Representative engagements include:

- Developing offerings and go-to-market strategy for Slalom's Strategy & Operations capability
- Creating framework to redesign transportation client’s customer support processes used by 35K agents globally
- Reducing 10% of requests for legal assistance by creating content management program for legal education

As an independent consultant, I led clients teams in designing and implementing strategies to improve business operations.

I sold, designed, and directed enterprise transforming engagements that addressed clients’ high priority initiatives. Served as trusted advisor to Eagle Hill’s CEO and Head of Talent Management. Representative engagements include:

- Improving executive level resource-related decision-making by creating framework to manage $1.7B asset portfolio.
- Standing up project management office to oversee client's reorganization efforts and receiving award for efforts.

I led cross-functional project teams focusing on strategy development and operational improvement. Assisted leadership with business development efforts. Representative engagements include:

- Creating five year plan to merge two human resources call centers to achieve 20% cost savings.
- Developing strategy to modernize delivery of human resources products to over 800K global customers.
- Developing framework to identify operational efficiencies through organizational transformation.

Attorney in firm's litigation department. I advised and represented clients in intellectual property, commercial, and products liability disputes.

I assisted in project delivery through data analysis and modeling. Representative engagements include:

- Leading global team in developing sourcing strategy to save $1M annually on travel related costs.
- Creating "lease-or-buy" business case that led to client executing lease of 40 aircraft for $40M.
- Assessing operations and increased productivity to reduce manufacturing costs by $40M for consumer products client.