Led Sittercity’s operations team of 40+ individuals and 3rd party contract network of 600+ babysitters, covering customer service, content screening, sitter recruiting and onboarding, data analytics, and product management.

Also incubated and launched Chime (hellochime.com), the only instant booking babysitting service. The platform grew to serve 20K+ sitters and parents across 4 markets, with high NPS scores, (60-65 and 65-75 respectively) and has become the key growth focus of Sittercity.

Growth strategy specialist responsible for leading multiple teams concurrently to develop a market-based, actionable growth strategies in collaboration with our clients

Significant experience in consumer/retail (e.g., consumer services, online merchandising, loyalty), technology (e.g., enterprise software, e-commerce), and mergers & acquisitions