Functional Skills

Forecasting / Projections
Go-to-market Strategy
Cloud Architecture
Data Modeling
Training and Coaching

Software Skills

Active Directory
Adobe Creative Cloud
Airtable
Amplitude
Artificial Intelligence
AWS S3
Cloud computing
Database design
Content Management Systems (CMS)
Marketo

Sector Experience

Healthcare
Retail
Travel & Hospitality
Business Services
Technology
18
years

Years of Experience

3/21

Member Since


Fortune 500

Experience

 
Amplitude Corporate Strategy & Development
Head of Customer Education
05/2019 - 04/2020
Created Amplitude Academy, developed the core curriculum for the organization, hired a new instructional designer and established virtual instructor led lab-based courses.

ServiceNow Information Technology
Senior Education Consultant
10/2017 - 03/2018
researched and recommended a centralized rapid content development tool for ServiceNow.
Created a strategic education plan for the global roll-out of the Apttus CPQ solution. Liaised with IT implementation, Sales, Sales Support, Finance, Sales Operations and other teams to create a sustainable education plan for each division of the organization.

Marketo Product Management / Strategy
Director of Education Learning Solutions
06/2014 - 10/2016
In the first year at Marketo University, completed six major initiatives architected in Education Business development plan intended to transform Marketo University. During my time there:

* Recruited, hired and established the curriculum development team
* Selected and implemented an enterprise Learning Management System
* Integrated the new LMS with Marketo proprietary applications
* Created a centralized learning road map to eliminate redundant efforts

Oracle Product Management / Strategy
Solutions and Systems Architecture Director
06/2012 - 06/2014
At Oracle University I:

* Managed the Taleo Education business within Oracle University
* Architected new offerings to address a growing SaaS market
* Coached other teams integrating into Oracle University
* Integrated Taleo University into Oracle University, while maintaining our product offerings
* Helped pilot the Oracle University OnDemand offerings

Taleo, Inc. Customer Service
Sr. Director Learning Products & Solutions
04/2007 - 06/2012
Headed the Curriculum Development department, oversaw Taleo Education Operations (from billing to infrastructure) and created the Taleo Proficiency practice. The Proficiency Practice was a Rapid Content Development (RCD) that Taleo licensed to our customers in order to build and update custom eLearning.

During my time at Taleo, I grew the Taleo Proficiency Practice into a very profitable custom education consulting team.

Attensity Start-Up
Training & Education Manager
08/2006 - 04/2007
* Developed the AI technical curriculum for administrator and developers
* Created the curriculum development methodology for Attensity Services and Education Branding Guidelines
* Developed and marketed both standard and custom Education Services offerings supporting software roll-out planning.
* Established the Learning Units Education Pre-Purchase program
* Created a partner bootcamp with technical certifications

Interwoven Corporate Strategy & Development
Education Manager
01/2001 - 08/2006
Started as a technical trainer promoted to Education Manager where I:
* Grew Customer Education's revenue to the highest in the organization's history
* Built out a partner practice expanding education into User Adoption and Organizational Change Management offerings
* Led the education team through multiple acquisitions and one merger
* Established career and succession plans for the Services organization