Functional Skills

Project Management
Business Planning
Customer Experience
Process Design / Re-engineering
Operational Efficiency

Software Skills

Microsoft Office
Salesforce
Adobe Photoshop
Amazon Marketplace
Data visualization

Certifications

EMT-BEmergency Medical Technician - Basic (End December 31, 2011)

Sector Experience

Healthcare
Business Services
Technology
21
years

Years of Experience

9/20

Member Since


Top Consulting Firms

Experience

 
DiStefano, LLC Management Consulting
Independent Consultant
08/2020 - Present
Trained as a management consultant and having served in many operational roles, I am well versed in creating new programs from scratch, getting existing projects back on track and streamlining operations. Sample projects include:
-- Launching a complex project/program/service
-- Building or optimizing operational frameworks
-- Launching a new technology in the healthcare space
-- Devising strategies for increasing provider engagement

The MAVEN Project Start-Up
Chief Operating Officer
09/2017 - 08/2020
Essentially served as COO, CTO, CAO and CSO of a telehealth startup. Built the day-to-day operations of an early startup organization from scratch. Managed super-star team ongoing and ensured systems were in place to optimize efficiencies of all work processes. Owned establishing, maintaining and optimizing, current and anticipated future relationships with clinic and other health care partnerships. Grew clinic base ten fold.

Your Project Office Management Consulting
Independent Consultant
04/2014 - 03/2017
Led wide range of projects with a focus on introducing project management as a business competency and enabling organizations to improve decision-making, instill accountability, and enhance communications with a primary focus on healthcare project management.

Involved in a large number of business development activities.

Navigant Consulting Management Consulting
Director
07/2007 - 06/2012
ACO Readiness – Worked with numerous hospitals and health systems to prepare for health reform.
o Developed strategies for ACO readiness and improved positioning in a changing market
o Assessed current state of readiness and worked with organizations to prioritize areas of focus
 Physician-Hospital Alignment – Partnered with hospitals and health systems to optimize relationships and associated structures between physicians and leadership.

The Advisory Board Company Management Consulting
Associate Director
09/2005 - 06/2007
Led hospital partnerships to install best practices aimed at reducing costs, improving revenue and enhancing clinical quality. Included on-site presentation of research findings, developing new products and programs, and helping partner institutions apply new programs based on best practice research.

Specialized in performance benchmarking and best practice implementation.

Brigham and Women's Hospital Operations
Associate Admininstrator
05/2001 - 08/2005
Reporting to Chairman of Medicine, completed high-profile projects in various areas that improved the overall operations, efficiency and fiscal condition of the Department.

Directed the operations of the Department’s educational programs. Managed all education budgets exceeding $10 million.

Oversaw the appointment and credentialing process for the largest Department of Medicine (over 2,700 appointments) in the country and provided direct supervision of the credentialing staff.