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• Executive leader for IT Strategy, Demand Management, Portfolio Management, Project Management, Process and Tools with a total staff of 100+ staff members
• Responsible for Operating Model, Processes and service offerings for Digital Strategy and Innovation Business Unit
• Managed all aspects of the business including finance, accounting, marketing, personnel and operations
Managed the outsourcing of Pfizer’s Helpdesk operations to HP. Worked with Pfizer and HP management to plan transition of each service, resource planning, infrastructure requirements, personnel training and quality control activities.
• Led technology solutions to meet long-term business requirements, proposed alternatives, planned project resource and budget requirements, assessed upstream and downstream systems impacts.