Sector Experience
Healthcare
Financial Services
Business Services
Technology
Languages
German
25
years
Years of Experience
5/19
Member Since
Experience
IT Career Lab
Other
Student
Finalizing academic preparations for Cisco's CCENT and CCNA certification covering networks, protocols, and routing. Simultaneously completing CompTIA Security + (Exam SYO-501) covering cybersecurity, threat assessment, organizational security, and business impact analyses.
NorthShore Orthopedic Institute
Operations
Patient Advocate
Epic healthcare expert dedicated to registering patients, researching insurance, and scheduling with zero defect goal. Prepared logic and error-trapping procedures to reduce data entry errors and increase patient/doctor appointment accuracy. Created QA/QC tests, described potential workflow solutions, and offered training.
Luxe Valet
Start-Up
Customer Service Representative
Applied predictive behavior models to increase volume, clients, and revenue to this parking-on-demand startup. Created standards, trained new valets, and applied retention strategies, branding ideas, and first-to-market campaigns.
Bridgeforce
Management Consulting
Consultant
Expert data analysis using Metro 2 to accelerate reporting, increase accuracy, and enhance credit adjudication. Applied next-gen software on client data to improve match rates, reduce manual corrections, and exceed compliance deadlines. Provided insightful risk management guidance and commentary on client lending practices.
GoTextGo
Start-Up
Co-Founder
Co-founded this B2B digital marketing company to offer mobile ready websites to micro and small and medium-sized enterprises (MSME’s) to be platform independent, O/S agnostic, and carrier neutral. Allowed MSME’s to market their products, generate leads, and measure traffic. Demonstrated immediate financial follow-up and analysis for best practices.
International Finance Corp. (a division of the World Bank)
Management Consulting
Consultant
Designed financial literacy programs utilizing credit bureaus, collateral registries, secured transactions, and MSME financing and developed training modules on credit information sharing systems for member clients.
Caribbean Data Information Services
Start-Up
Consultant
International credit bureau operations manager covering finance, data, and IT. Served as investor relations director researching compliance and regulatory issues, prepared service level agreements, and RFP’s, created Web, PR, and corporate communications, instituted gap analyses, and training for consumers, clients, and employees.
TransUnion
Operations
Credit Bureau Manager
International trainer for bureau best practices, financial literacy, data cleansing, disputes, and fraud. Advised bureaus on best practices and data acquisition. Developed Metro 2 add/purge rules. Created quality audits to increase bureau acceptance ratios, reduce reject rates, and lower data furnisher errors. Optimized lending through strategic bureau products and services application and conservative protocols.