Sector Experience

Telecom
Technology
19
years

Years of Experience

2/19

Member Since

Fortune 500

Experience

 
Verizon Connect Corporate Strategy & Development
Senior Innovation Product Manager
08/2019 - Present
Tasked with augmenting and refining innovation tools and processes for VZC's
intrapreneurial group, then identifying and developing disruptive new product and service concepts. I lead small, nimble, interdisciplinary teams through rapid customer research, prototype development, and Lean Startup-style experimentation. New product and service concepts are expected to drive at least $100M in incremental revenue in and include technologies such IoT, AI, AR/VR, EVs, AVs, and telematics.
ProductPlus Management Consulting
Owner, Product Management & Innovation Consultant
09/2017 - Present
Founded consultancy that builds product management/innovation processes for companies just beginning to build competency, or deploys individual tools and services to address gaps in existing teams. Services include market research, segmentation/targeting/positioning, portfolio planning, product roadmapping, product requirements, lean experimentation, prototyping, agile team management, launch planning, product training, marketing plans, lifecycle management, and HR planning.
Puptimize Start-Up
Co-Founder, Head of Product & Strategy
06/2015 - 09/2017
Launcheda techstartupto make it dramatically easier to be a great pet owner. Createdresearch database and prototypes to buildbusiness case for a marketplacethat makes it easy to be a great pet owner through free training and education, expert-recommended products, and trusted local services–alltailored to owners and theirpets. Led development of Puptimize iOS app, a personalized,digital instruction manual that enables owners to teach their dogs the skills of their choice in 10 min.per day.
Vantage Mobility International Corporate Strategy & Development
VP Marketing & Product Management
12/2012 - 05/2015
Promoted and challenged to lead the digital transformation of both VMI products and marketing processes. Expanded department by 250% and significantly upgraded talent. Created clear roles, responsibilities, and career paths. Planned and led development of web-based customer acquisition platform. Expanded vehicle product line into caregiver and commercial mobility markets. Built B2C team to deploy digital strategy.
Vantage Mobility International Corporate Strategy & Development
Director of Product Management
03/2008 - 12/2012
Challenged to revive a narrow, undifferentiated product portfolio by building a modern, customer-driven product management department. Used research to create a differentiation strategy based on ease-of-use and reliability, allowing company to adopt a premium market position. Introduced new processes/tools for segmentation, targeting, positioning, feature prioritization, roadmapping, competitive analysis, user feedback, product training, pricing and innovation management.
Intuit Marketing
Product Manager
06/2005 - 03/2008
Tasked with optimizing TurboTax print and file revenue generation without compromising user experience. Led teams responsible for $200M in revenue using scrum/agile methodologies. Collected, analyzed, and prioritizedcustomerfeedback from multiple sources. Created research plans,led observational usability studies and customerinterviews. Studied competitor offerings and maintained competitive intelligence database. Managed product and feature roadmap.