Sector Experience

Retail
Travel & Hospitality
Media & Entertainment
Business Services
Consumer Goods
41
years

Years of Experience

11/19

Member Since


Big 4 Accounting
Top Consulting Firms

Experience

 
Norwest Venture Partners Finance
Operating Partner/ Senior Advisor
01/2018 - Present
Selected since creation of this role to primarily advise on their current portfolio and future acquisitions.

Innovative Growth and Franchise Ventures Management Consulting
Founder/ CEO
09/2010 - Present
Utilizing expertise and advising on strategy, branding, concept development, consumer satisfaction and operations execution to franchisors, restaurant, e-commerce and consumer brands. Evaluating and determing start-up, angel investing and acquisition opportunities.

Skin Laundry Operations
CEO / Consultant / Advisor
06/2016 - 07/2018
First professional CEO for an international skin care and laser aesthetics brand, often referred to as the "drybar for skin care". Recruited to create and implement a solid team, strategy and tactics, key partnerships, brand architecture, new market launches and strong economics for both service and an expanded skin care product line. Launched in Sephora (product) and Ulta (service and product).

MinLuxe Operations
CEO / Board Member
08/2011 - 09/2015
Recruited as first CEO to “Starbuck” this lifestyle brand that provides personal care (manicure, pedicure and waxing). Led turnaround that needed culture, values, leadership, systems and financial results to prove and scale concept including franchisees, secured growth capital and created a transformational operating model by resetting the standards for quality, service, hygiene, and overall employee and client experience.

Dunkin' Brands - Baskin Robbins Corporate Strategy & Development
Chief Operating Officer / Brand Operating Officer
09/2009 - 09/2010
Provided strategic and day-to-day leadership direction for $500MM+ organization, across multiple business channels with 1600 franchisees and 2600 stores for 18th largest US Quick Service Restaurant and world’s largest ice cream specialty chain. Recruited to create and implement US strategic and tactical objectives and strengthen domestic business for major operations and marketing turnaround. Reported to Chief Brand Officer/CEO, Baskin-Robbins Worldwide.

Yum! Brands Other
Chief of Staff and National Director of Franchise
04/1992 - 09/2009
Over 17 years beginning in PepsiCo's executive excellence program where I enjoyed progressive roles and responsibilities including three national roles for Pizza Hut, world’s largest pizza chain with $10 billion in annual sales, as well as Taco Bell and KFC. Recognized for leading dramatic turnarounds within 9-18 months and solid record of driving outstanding guest loyalty. Served on every major Board and committee. Consistently received superior 360 feedback, recognition and awards.

Deloitte Management Consulting
Management Consultant and Manager
08/1988 - 04/1992
Recruited to build the retail practice after my MBA. Promoted rapidly to manage and lead large consulting assignments as well as recruit from my MBA school.

Chicago Tribune Marketing
National Retail Manager
06/1981 - 08/1986
Served in 8 roles before receiving the first ever leave of absence to pursue an MBA (6 in sales/marketing roles, first ever Director of Training for 170 marketing and advertising employees and then the last 18 months as the National Retail Manager of the Los Angeles Daily News. On track to become a Publisher within Chicago Tribune.