Software Skills
Microsoft Word
Microsoft Access
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Microsoft Visio
Netsuite
Salesforce
Tableau
Sector Experience
Healthcare
Financial Services
Business Services
Social & Public Sector
Technology
Languages
English
Urdu
French
25
years
Years of Experience
1/21
Member Since
Bulge Bracket Investment Banks
Fortune 500
Experience
Institure of Robotic Process Automation & Artifical Intelligence
Corporate Strategy & Development
President, Digital Services Exchange
Working with our current members - that exceed 100,000+ globally - to guide them through automation and AI enabled business transformation efforts. Define large scale transformation strategies to assist clients drive top line revenues, increased scale and operational effectiveness.
• Hired by Clients to define, validate large scale transformation programs that drive operational efficiency and
• Hired by Clients to define, validate large scale transformation programs that drive operational efficiency and
i-Tuple Inc
Corporate Strategy & Development
Board Advisor
Engaged by Private Equity, Family Offices, Hedge Fund and consulting clients to assess target firms to validate performance maturity and scalability in line with the investment thesis. Leverage RPA, AI and business process redesign to drive operational efficiencies, create KPIs, redesign technology infrastructure & platforms, assess process maturity, organizational redesign, improve cost structure and institute performance management.
Harmony Health
Corporate Strategy & Development
Board Advisor
- Mentor CEO & Founders in developing scale and go to market strategies.
- Support PE funding efforts
- Assist leaders in Product Development & Solution Design
- Support PE funding efforts
- Assist leaders in Product Development & Solution Design
Skills International
Start-Up
Founder & CEO
Engage federal, provincial governments and community-based organizations to assess talent and skill gaps and define actionable strategies to match new immigrants with Canadian employer’s needs.
• Created a talent-matching technology solution for community-based agencies in Canada to serve the needs of incoming immigrants and increase the speed at which they could find employment
• Secured $4M in investment funding to execute vision to deploy technology solution to 167 non-profit community
• Created a talent-matching technology solution for community-based agencies in Canada to serve the needs of incoming immigrants and increase the speed at which they could find employment
• Secured $4M in investment funding to execute vision to deploy technology solution to 167 non-profit community
Xerox
Human Resources
Group President
Group President – Xerox Services, HR/IT/F&A Outsourcing & Solutions (2010 – 2013)
Led $2.1B+ global services business. Provided leadership to 13,000+ FTEs.
• Drove top line growth by 93% and bottom line by 42% from FY 2011 to FY 2012.
• Transformed US-centric model to a global service delivery model
Led $2.1B+ global services business. Provided leadership to 13,000+ FTEs.
• Drove top line growth by 93% and bottom line by 42% from FY 2011 to FY 2012.
• Transformed US-centric model to a global service delivery model
Hewitt Associates
Human Resources
President
Global President – Benefits Outsourcing (2006 – 2008)
Managed $2.4B global BPO business.
• Delivered $404M operating income for Benefits Admin in Hewitt in FY-07; Delivered $423 operating income in FY-08
• Transformed global delivery model - 8,400 FTEs to India, Malaysia and Philippines
Managed $2.4B global BPO business.
• Delivered $404M operating income for Benefits Admin in Hewitt in FY-07; Delivered $423 operating income in FY-08
• Transformed global delivery model - 8,400 FTEs to India, Malaysia and Philippines
Bank of America
Corporate Strategy & Development
President, HomeFocus Services
President – HomeFocus Services LLC (2003 – 2005)
Promoted by CEO to President of HomeFocus Services, the internal services company of the bank. Led business transformation associated with updating technology solutions for loan closings that reduced E&O by 84% and increased throughput by 53% from process re-engineering and automation. Supervised 3,800 professional staff across 11 delivery and call centers. Increased top-box satisfaction scores by 73% which drove customer retention
Promoted by CEO to President of HomeFocus Services, the internal services company of the bank. Led business transformation associated with updating technology solutions for loan closings that reduced E&O by 84% and increased throughput by 53% from process re-engineering and automation. Supervised 3,800 professional staff across 11 delivery and call centers. Increased top-box satisfaction scores by 73% which drove customer retention