Sector Experience

Travel & Hospitality
Media & Entertainment
Business Services
Social & Public Sector
Technology
15
years

Years of Experience

2/20

Member Since


Fortune 500
Top Consulting Firms

Experience

 
Arriva Corporate Strategy & Development
Chief Product Officer
01/2019 - 05/2019
Arriva is a £5bn revenue transport business
• Gained senior stakeholder buy-in on the need to transform Arriva’s digital product development
• Assessed and made recommendations for improvements to the pre-existing product development portfolio
• Designed the new product organization balancing the needs of a complex matrix organization

Blenheim Chalcot Start-Up
Venture Lead
05/2018 - 12/2018
● Led the successful development of a new digital content-marketing venture through seed phase to secure follow-on funding and oversaw absorption into one of the larger Media Blenheim Chalcot ventures (Contentive)
● Scaled team from myself to 4 permanent staff and 10 regular contractors over 6 mos. Cash neutral in 6 months.

RMIT Start-Up
Head of Product & Online Learning
03/2017 - 12/2017
● Led the design and launch of a startup accelerator & online course series - 92% of participants rated their experience as being of high/ very high quality
● Ran the first Bootcamp, pitch night and selection of 25 cross-sector start-ups for residency
● Designed the 5-month startup residency program offering (leadership coaching, skill-up masterclasses, mentoring, funding, workspace)

Pearson Operations
Product Development & Support Director
05/2012 - 10/2016
Various roles including:
Product Development & Support Director (reporting to VP Customer Experience)
● Improved product development by ensuring customer feedback was being captured and actioned (1,200 product improvements subsequently made) and re-designed Customer Experience (CX) and product team engagement
Portfolio Director, Schools Division (reporting to VP Strategy & Portfolio, Schools Division)
● Spearheaded development of Pearson Innovation Academies, K1

Booz Allen Hamilton Management Consulting
Lead Associate
09/2009 - 04/2012
Led internal and client teams to conduct analysis to make high-impact recommendations. Select projects:
- Business services client ($3.5Bn Mkt cap company) - led strategic transformation of European marketing organization to improve efficiency and expertise. Gained full stakeholder buy-in despite early opposition.
- Global professional services client ($1.3bn revenue) - managed a brand consultancy team
- Due Diligence on acquisition target for media player

Daily Telegraph Other
Commissioning Editor
01/2002 - 12/2007
Commissioning Editor (Fast-tracked from reporter to feature writer to commissioning editor over four years)
● Routinely developed understanding of unfamiliar topics and presented analysis in a coherent and fluid format.