Functional Skills

Project Management
Customer Experience
Data Collection / Research
Customer / Vendor Calls

Software Skills

Dropbox
FTP
Jira
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Project
Microsoft Visio
Microsoft Word
Sharepoint

Certifications

CSMCertified Scrum Master
PMPProject Management Professional

Sector Experience

Healthcare
Financial Services
Business Services
Technology
Real Estate

Languages

English
1
hour

Avg Response Time

1
jobs

Jobs Completed

12
hours

Total Hours Logged

16
years

Years of Experience


Experience

 
Optomi Other
Project Manager
08/2021 - Present
•Develop/define/execute project plans, activities, schedules, and deliverables.
•Review and adhere to client's contract including strict adherence to the change management policies outlined in the Statement of Work.
•Function as liaison between Client Services, Product Management, Operations, Account Management, and/or other cross functional teams.
•Document requirements for change requests.
•Provide consultancy guidance to customers and other stakeholders.

FIS Global Other
Sr. Project Manager
05/2019 - 08/2021
As a member of the Professional Services team, I lead project teams towards successful completion of software implementation projects on time and on budget.

Equifax Other
Project Manager
05/2017 - 04/2019
• Management of complex global security technology initiatives with cross-functional teams.
• Successful implementation of an enterprise-wide SIEM/logging initiative.
• Process improvement around cyber security initiatives.
• Preparation and management of project plans for deployment and testing of infrastructure, while assuring adherence to security and corporate standards.
• Manage project scope, resources, project reporting, conducting team meetings, and remove obstacles.

Ventiv Technology Other
Project Manager
08/2016 - 02/2017
• Utilized project management techniques and methodology to manage implementation projects for new and existing external clients.
• Coordinated and managed requirements gathering, user acceptance testing, pilot testing, and system integration testing.
• Responsible for all project management activities including planning, budgeting, tracking, and reporting.
• Managed client communications to effectively set expectations and ensure client satisfaction.

Equifax Other
Data Operations Analyst
09/2014 - 07/2016
• Worked with clients to ensure successful implementation of changes to their existing consumer credit reporting feeds due to client-specific initiatives.
• Understood and adhered to credit reporting regulations (FCRA, Fact Act, etc…).
• Worked with clients, sales and IT to board “new” and maintain recurring accounts receivable data for the US Consumer Credit database (ACRO).
• Consulted with data furnishers to plan and execute file development and data testing efforts.

Equifax Other
Implementation Project Manager
11/2007 - 09/2014
• Use of project management skills to manage the overall success of cross-functional HCM projects.
• Effectively consulted with clients, payroll providers, and internal team members to create and manage project scope, project deliverables, and project timeline for successful project completion.
• Configured accounts and test system set-up.
• Worked with live clients to ensure successful implementation of changes to their existing payroll data feeds due to client-specific initiatives.