11
years
Years of Experience
10/19
Member Since
Experience
HostNamaste
Marketing
CEO
-Install and manage control panels (cPanel/WHM, Plesk and WebsitePanel).
-Manage web host servers for clients, marketing, and customer retention.
-Manage and configure issues related to the CMS.
-Manage and troubleshoot DNS (domain name service) records.
-Provide technical support via live chat, ticket/email and remote monitoring of web host servers.
-Manage web host servers for clients, marketing, and customer retention.
-Manage and configure issues related to the CMS.
-Manage and troubleshoot DNS (domain name service) records.
-Provide technical support via live chat, ticket/email and remote monitoring of web host servers.
YourLastHost
Operations
Technical Engineer
-Install and manage control panels (cPanel/WHM, Plesk and WebsitePanel).
-Wrote technical articles and internal documentation for customers to guide them through any hiccups pertaining to cPanel, Plesk, and web hosting in general.
-Manage and troubleshoot windows and Linux servers, providing support via live chat & support ticket/email help desk.
-Escalate, follow-up and fix recurrent issues in a timely manner by coordinating with product development teams.
-Wrote technical articles and internal documentation for customers to guide them through any hiccups pertaining to cPanel, Plesk, and web hosting in general.
-Manage and troubleshoot windows and Linux servers, providing support via live chat & support ticket/email help desk.
-Escalate, follow-up and fix recurrent issues in a timely manner by coordinating with product development teams.
WebTechHosts.Com.Au
Operations
Technical Executive
-Install and manage control panels (cPanel/WHM, Plesk and WebsitePanel).
-Manage and configure issues related to the CMS.
-Provide technical support via live chat, ticket/email and remote monitoring of web host servers.
-Wrote technical articles and internal documentation for customers to guide them through any hiccups pertaining to cPanel, Plesk, and web hosting in general.
- Escalate, follow-up and fix recurrent issues in a timely manner by coordinating with product development teams.
-Manage and configure issues related to the CMS.
-Provide technical support via live chat, ticket/email and remote monitoring of web host servers.
-Wrote technical articles and internal documentation for customers to guide them through any hiccups pertaining to cPanel, Plesk, and web hosting in general.
- Escalate, follow-up and fix recurrent issues in a timely manner by coordinating with product development teams.