Professional services virtual consultancy that focuses on customer experience on- and off-line, defining sources of revenue growth and cost savings. Once analysis is complete, activation through operations and integrated marketing.

As Chief Marketing Officer reporting to the two Founding Partners and collaborating with three-business unit Presidents, oversaw all aspects of corporate marketing, communications and client relationship management. Established a 32-person department including the inception of digital marketing and customer experience as well as overall operations to support the new infrastructure. Team player with strong abilities to build consensus among an 11-person Executive Steering Committee.

As Chief Marketing Officer reporting to the CEO, oversaw all aspects of corporate marketing, communications and strategic planning. Originated and motivated a 9-person Strategic Services Group serving 50 locations in 7 states including all operational aspects to support the new infrastructure. Member garnering a collaboration within the 9-person Executive Committee driving all corporate decisions.

As the senior marketing officer reporting to the CEO, oversaw all aspects of hospital marketing and communications: strategic planning, advertising, public relations, crisis and corporate communications, direct response, and digital media. Structured an eleven-person marketing department in a 552-bed two-campus hospital crafting all systems, processes, policies and operations to support the structure. Member of the 12-person Executive Management Team.