Functional Skills

Change Management / Org Design
Go-to-market Strategy
Program Management
Project Management
Operational Efficiency

Certifications

PMPProject Management Professional
Six Sigma Green Belt

Sector Experience

Healthcare
Business Services
Technology
32
years

Years of Experience

8/21

Member Since

Experience

 
 
Management Consulting
GPF Consulting - Principal Owner
12/2019 - Present
Professional services company, providing a broad range of consulting services in leadership, strategy, operations, revenue growth, project management, and process improvement.
Partners with clients to solve their most difficult challenges, achieve their greatest opportunities, improve performance, and generate sustainable value for themselves and their customers.

 
Other
Benefitfocus - Vice President Client Delivery Services
06/2013 - 08/2019
Formerly Connecture, Inc. (2019) Provides employers & insurance carriers with customizable benefits enrollment & administration platform.
Oversaw customer success and executive account management for C-level teams for key accounts valued at $50M. Led all client implementations and client success teams for 32 clients dispersed across the nation. Played a key senior leadership role as strategic product development team member for SaaS enterprise solution offerings and M&A actions.


 
Information Technology
Blue Cross and Blue Shield of Montana - IT Project Manager Lead
06/2010 - 06/2013
Executed program/project management best practices and implemented an effective, value-add project management office. Served as project manager leading a cross-functional team in the implementation of a $5M an end-to-end quoting, enrollment, and renewal automation system for individual consumers/members and group employers and their employees. Held weekly collaboration meetings with engineering team leadership, VP of Operations, VP of Sales, and CMO on assigned projects.

 
Other
US Army - Lieutenant Colonel
01/1987 - 02/2007
Distinguished active-duty career with extensive leadership training, world-wide assignments, senior-level interactions with foreign governments, and personal recognition from US Presidents and Cabinet-level leaders. Held numerous leadership positions throughout the world including a final assignment as an Executive Director at Fort Leavenworth, KS, for an organization of 130 people and administered an annual budget of $45M.