Leader and Business Process Expert of a Master Data stream in a large CRM/ERP implementation project, successfully applying business analysis, process and application management expertise.

Delivered MDM strategy with foundations for organization-wide master data management transformation, including organizational changes, data strategy, governance and quality management, defining KPIs and tooling, roadmap for MDM program.

Working for a multi-organisation retail division, accountable for business Master Data Management (MDM) comprised of the ERP processes, governance, policies, standards and tools that consistently define and manage critical data within global ERP Microsoft Dynamics solution.

Responsible for technical design, development and implementation of solutions for EDI and Master Data Management.

Worked with multiple customers from broad spectrum of industries. As senior consultant and project manager, duties and responsibilities in this capacity primarily comprised: business and functional requirements analysis, documentation preparation, project planning and management; formalizing functional requirements and translating them to deliverables; data modeling, design and implementation of system customizations; training key users on IT solutions.