Functional Skills

Project Management
Operational Efficiency
ERP Implementation
HR Transformation
Workforce Optimization

Software Skills

G Suite
Microsoft Office
Salesforce
Smartsheet
Microsoft Project

Certifications

PSM IProfessional Scrum Master I
PMPProject Management Professional

Sector Experience

Technology
10
years

Years of Experience

8/21

Member Since


Experience

 
Electronic Arts Operations
Senior Consultant - Program Operations
09/2020 - 01/2021
Implemented a new, company-wide background check policy and requirements for all 21 countries of operation
Eliminated compliance violations and errors by creating user tools to navigate complex position and country requirements
Improved program management controls, accountability, and governance by developing reports, documentation, process frameworks, and standard operating procedures (SOPs)
Executed change management by gaining support from business leaders on strategic planning

Independent Consultant Operations
Consultant and Project Manager
03/2019 - 09/2020
Overseas Shipholding Group - Dayforce Human Capital Management (HCM) SaaS Software Optimization
Analyzed system issues and inefficiencies, diagnosed root causes, and applied technical solutions to improve performance
Improved recruiting and onboarding operations by reconfiguring their system which eliminated errors and automated workflows and reporting

Enforce Consulting Information Technology
Project Lead and Senior Consultant
11/2016 - 03/2019
Delivered over 50 end to end software implementation projects of Dayforce talent management software for mid-market to enterprise clients
Developed collaborative relationships with HR executives, created project plans, and provided technical product expertise
Collaborated with project teams ranging from 10-20 members including internal and external stakeholders, client leadership, and third party software integration partners
Managed the end-to-end implementation process

Future State Consulting Information Technology
Project Manager
08/2015 - 06/2016
Implemented company-wide launch of new elearning platforms and development of custom courseware for NAVEX clients
Developed strategic product and process improvement opportunities from project and team performance Salesforce data
Managed an average of 50 active projects while maintaining exceptional post-implementation survey satisfaction ratings
Worked closely with client HR Executives to meet client-specific education and compliance goals

NAVEX Global Information Technology
Implementation Manager
11/2010 - 09/2015
• Implemented company-wide launch of new elearning platforms and development of custom courseware for NAVEX clients
• Developed strategic product and process improvement opportunities from project and team performance Salesforce data
• Managed an average of 50 active projects while maintaining exceptional post-implementation survey satisfaction ratings
• Worked closely with client HR Executives to meet client-specific education and compliance goals