- Owned and grew client P&L of ARR $2.4M and TCV $5.8M. Drove adoption (to 95%, CSAT 98%), renewal (100%), upsell and consulting revenue of SaaS products through APIs, widgets, platforms.
- Led partnerships with vendors, system integrators to meet clients’ strategic investment objectives.
- Drive client strategy for sales, marketing and account teams. Provide thought leadership.

Developed GTM strategy for InsideView’s professional services resulting in growth from $500K to $1.6M in 6 months, scaling clients, productizing services, quality control, and improving business operations.

Served as Engagement Manager for a top healthcare provider in US ? IT Strategy Planning and Roadmap: Worked directly with the CIO of Wellmark to build a 3-year planning framework, roadmap and CIO yearly Report by conducting workshops with client leaders and mapping business capability gaps. Implemented industry best-practices for client leadership.

Account Strategy Development: Developed a three-year revenue and partnership roadmap with the goal to become the client’s trusted advisor through excellent customer service and thought-leadership. Led cross-functional customer experience programs improving customer retention to 95%. ? Business Development: Grew portfolio and revenue by a CAGR of 18% through new & up-sell opportunities. Managed RFPs, improved offerings by collaborating with delivery leaders and SMEs. Negotiated contracts, SOWs,

Led strategic marketing efforts and growth opportunities for BUs post-acquisition of three competitors ? Global Demand Management: Developed sales and volume forecasting for 30,000+ SKUs, resulting in estimated cost-savings of $200K/year and improving demand forecast accuracy by 70%. ? Opportunity Identification: Identified growth opportunities in areas of tiered-pricing for distributors and cross-category selling driving an estimated $325M in incremental revenues over 5 years.

- Enterprise Data Warehouse: Built an enterprise BI data warehouse (125M+ records) integrating customer data with business functions using SSIS ETL. Managed master data lifecycle and integrity.
- Customer Data Analytics: Led a team of four and managed workflow processes of 12 members to improve customer segmentation and forecasting using SQL, OLAP, Cognos reporting and Excel.